Agentic AI for vendor invoice processing
Agents that triage 200 to 300 vendor emails a day and cut the refund and PO lifecycle from 10 days to 3.
0%
Of manual processing automated
01Challenge
Between 200 and 300 vendor emails arrived daily and needed manual triage. Routing was slow, vendor queries went unanswered, and the refund and PO lifecycle stretched to 10 days.
02Solution
We built an in-house agentic AI solution. A classification agent categorizes each email into query, payment or refund, or other. A query agent drafts contextual replies. A payment agent sorts items into PO, which is fast-tracked, and Non-PO, which is flagged for review, then either auto-actions or hands off to an owner.
03Stack
- Classification Agent
- Query Agent
- Payment Agent
- LLM Pipeline
- Human-in-the-loop
04Outcomes
Every vendor query receives a timely, relevant response
Roughly 3,000 purchase orders handled per month
Clear PO and Non-PO routing with owner handoff
05Results
MEASURED IN PRODUCTION- Of manual processing automated
- 0%
- Day refund and PO lifecycle
- 10 → 3
- Emails handled per day
- 200-300
- Purchase orders per month
- ~0
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